Privacy policy
Naena is committed to protecting the privacy of all customers.
The Company's privacy policy supports the National Privacy Principles of PDP Law and the Company ensures that the personal information collected is accurate and secure.
We will collect personal information from you by lawful and fair means and not in an unreasonably instrusive way.
Naena collects personal information for the purposes of conducting normal business services. The personal information we collect from you will include information you give us when you:
- Create an account on our website
- Buy or express an interest in our products or services, in-store or on our webiste
- Request a return
- Process online purchases and payments. This may include your name, gender, date of birth, address, email address, phone number, membership ID, password, occupation, repair and return history, purchase and payment information, and other information, and such information of a third party provided by you.
- Pre-order from upcoming seasons
- Request to be added on a waitlist for product
- For notifying matters necessary for operation
- Take part in Naena event
- Contact Client Services (including social media or any other medium)
We will use and disclose personal information for the primary purpose for which it was collected. Naena does not disclose personal information we collect to third parties without your consent, other than for the purposes of facilitating a service to you, which was the purpose for which the information was provided, or otherwise necessitated by law. Any changes to the Company's privacy policy will be displayed on this website.
Generally, we use and disclose your personal information for the purpose of providing you with the goods or services that you have requested, or otherwise to enable us to carry out our business as an online retailer of goods and services.
If those purposes for which we have collected the information involve providing personal information about an individual to any third party, we will take appropriate and reasonable steps to ensure any personal information is protected.
We will generally only use personal information for marketing if you have given express or implied consent.